Shipping & order Policy
$50 Minimum Order
Barbecue At Home has a $50 minimum order requirement to process and finalize your order. Orders below $50 can not be completed at this time.
You will receive your tracking information as soon as it becomes available. The tracking information may be available prior to being picked up by the carrier.
We verify your order and package your items in an insulated container with frozen gel packs and/or dry ice.
Your package is shipped via 2 or 3 day shipping depending on destination and transit times.
Enjoy your order. If you are saving it for later, be sure to place in the freezer right away.
|Order Value||Shipping Charge|
|Up To $149.99||$19.99|
|$150 And Up||Free Shipping|
When do you ship?
We ship all orders Monday through Tuesday. All orders placed after 12pm on Tuesdayare shipped the following Monday, excluding holidays.
Where do you ship?
At this time, we only ship to the continental 48 U.S. states and Washington D.C. We cannot ship to P.O. Boxes or A.P.O or F.P.O. addresses.
At this time, due to import/export restrictions on food products, we are unable to ship outside of the United States.
Check your shipping address very carefully! We reserve the right to limit refunds and product replacements, and to make corrections, if an address error is made.
We utilize both UPS and FedEx and ship with a 2 or 3 day label depending on the destination, transit times, and other shipping conditions to ensure delivery as quickly as possible.
Your frozen items will arrive in an insulated box with an internal cooler, designed to keep frozen foods cold during transit. Your box will contain dry ice and/or frozen gel packs. Everything can be recycled.
If your order contains frozen foods, it will arrive frozen, or very close to it. Be sure to move your items to the freezer (for keeping) or the refrigerator for enjoying in the near future.
Inclement weather and local conditions can impact transit times. We are not responsible for shipment delays due to weather conditions or local circumstances outside of our control.